I'm Andrei Cocan — a detail-driven technical specialist with hands-on experience in system troubleshooting, network support, cloud infrastructure, and endpoint security tools. I enjoy solving complex problems and helping systems run smoothly. Curious by nature and methodical by design, I thrive in technical environments where adaptability and critical thinking matter.
Technical Skills
Active Directory
AWS
Azure
Bash
DHCP
DNS
Hyper-V
Jira
LAN/WAN
Linux
MacOS
MySQL
Nessus
Nmap
PowerShell
Python
ServiceNow
TCP/IP
VMware
VPN
Wazuh
Windows
Wireshark
Experience
Technical Specialist
2017 – Present
Volunteer
- Troubleshot hardware, software, and network issues across campus systems.
- Implemented improvements to system reliability and performance.
- Maintained printers, workstations, livestream tech, wireless and wired networks.
CNC & Laser Systems Technician
2018 – 2021
- Operated and maintained precision CNC equipment and laser systems with a focus on efficiency and accuracy.
- Diagnosed issues with software and hardware configurations on precision machines.
- Executed QA checks ensuring compliance with technical specs and client specifications.
Education
Certifications
Relevant Coursework Experience
Hands-On IT Infrastructure & Cloud Projects
- Designed and deployed virtualized environments using VMware and Hyper-V, configuring resource allocation, networking, and storage for optimal performance.
- Implemented a hybrid cloud solution integrating on-premises servers with AWS/Azure, ensuring secure data synchronization and scalability.
- Developed and tested disaster recovery plans using cloud backups (e.g. Azure Backup) to ensure business continuity for a simulated enterprise.
Network Administration & Security
- Conducted Nessus vulnerability scans and applied patch management strategies to harden systems against exploits.
- Set up Identity & Access Management (IAM) policies in Active Directory and cloud platforms (AWS IAM, Azure AD) to enforce least-privilege access.
Systems Administration & Automation
- Automated routine IT tasks using PowerShell and Bash scripting, reducing manual workload for system updates and log monitoring.
- Administered Windows Server & Linux (Ubuntu, CentOS) environments, managing user permissions, group policies, and service configurations.
- Created comprehensive technical documentation for system deployments, including network diagrams, SOPs, and troubleshooting guides.
Collaborative IT Support & Troubleshooting
- Provided helpdesk support in a lab environment, resolving hardware/software issues (OS errors, driver conflicts, network connectivity).
- Simulated IT project workflows using Agile methodologies, coordinating with peers on system upgrades and cloud migrations.
- Presented cost-benefit analyses of cloud vs. on-prem solutions to stakeholders, aligning technical decisions with business needs.